Shipping Policy

UREVA Soaps delivers across Pakistan, subject to courier service availability at your location. We do not currently offer international shipping.

Order Processing

Orders are prepared for dispatch after the necessary order and payment verification, where applicable.

Processing may take longer during sales, public holidays, or periods of high demand. If an issue affects your order, we will contact you using the information provided at checkout.

Shipping Charges

Delivery charges, if applicable, are displayed at checkout before you place your order.

Any free delivery offer will be subject to the conditions stated on our website at the time of purchase.

Delivery Time

Delivery time depends on your location, product availability, and courier operations. Any delivery estimate provided is approximate and is not a guaranteed arrival date.

Remote areas may require additional delivery time. Delays may also occur due to weather, public holidays, transport disruptions, or circumstances outside our reasonable control.

Order Tracking

Where tracking is available, dispatch and tracking details will be provided through the contact information supplied with your order.

If you need an update, email helpurevasops@gmail.com with your order number.

Delivery Information

Please provide a complete and accurate delivery address and a reachable contact number at checkout.

If you notice an error, contact us immediately. Address changes may not be possible once an order has been dispatched.

Missed or Failed Deliveries

If delivery is unsuccessful because the recipient is unavailable, the address is incorrect, or the parcel is refused, please contact us to discuss the next steps.

Any additional charges for an agreed re-delivery will be communicated before the order is resent.

Delayed, Missing, or Damaged Parcels

If your parcel is delayed or appears to be missing, contact us so we can investigate with the courier.

If your order arrives damaged or contains an incorrect item, email us within 7 days of delivery with your order number and photographs where possible. Please keep the packaging until your request has been reviewed.

Shipping Support

Email: helpurevasops@gmail.com

Website: https://urevasoap.com/